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Another magical sunset of the Glastonbury Festival site - the flags flapping in the breeze. We offer the best camping accommodation just minutes from the Pink Gate.

FAQ'S


  • HOW BIG IS A 5M BELL TENT?

    A 5m Bell Tent is 5 metres in diameter at floor level. The centre pole is 3 metres which gives a height of 1.6 metres at the edge of the tent.

  • HOW BIG IS A LOTUS BELLE TENT?

    A 5m Lotus Belle Tent is 5 metres in diameter at floor level and bows out to 5.5 metres diameter at waist height. The centre pole is 3.2 metres which gives a height of 1.75 metres at the edge of the tent, meaning the whole floor space is usable standing height for most people.

  • WHAT’S INSIDE THE TENT?

    Please see our Bronze, Silver, Gold & VIP tent options.

  • HOW MANY TENTS CAN I HIRE?

    As many as are available when you ‘add to your cart’.

  • ARE THERE BATHROOMS?

    The tents do not have ensuite facilities but there are luxury loos and showers moments away open all the time.

  • DO I NEED TO BRING BEDDING?

    No! This is what we are here for… arrive to a neatly made bed with memory foam mattress, fresh, crisp linen and warm bedding. Book a Gold or VIP tent and enjoy clean white towels and toiletries too!

  • ARE THE TENTS SECURE?

    Our tents are all lockable if you would like to bring a small padlock but we have security and our staff will be around all the time. We cannot be held responsible for any loss or damage.

  • DO THE TENTS HAVE POWER?

    We supply a power socket to each tent – pleased note this is not for hair drying. There is a pamper area for all your hair drying needs! All our tents have lighting, which is battery powered.
    **Please do not bring any candles that burn a naked flame**

  • IS THERE A CONCIERGE SERVICE?

    We will greet you at our reception tent and one of the team will help you with your luggage to show you to your tent while answering any questions you may have.

  • WHAT ARE THE CHECK-IN/OUT TIMES?

    Guests are welcome to arrive from Midday on Wednesday 24th June.
    Guests are asked to check out by 11am on Monday 29th June.

    Please allow extra time for your journey as traffic will be heavy on the approach to the event.

  • HOW DO I MAKE A BOOKING?
  • DO I NEED TO BUY A SEPARATE TICKET FOR THE FESTIVAL AS WELL AS PAYING FOR A TENT?

    Yes.

  • WHAT ARE YOUR TERMS AND CONDITIONS?

    Please see our terms and conditions of booking.

  • WILL I RECEIVE SOMETHING TO CONFIRM MY BOOKING?

    Once we have processed your booking you will receive a booking confirmation via email.

  • WHAT DO I NEED TO BRING TO CHECK-IN?

    Please remember to bring a copy of your booking confirmation in print or on your smart phone. You will then be given a wristband for daily access to Portobello Farm.

  • WHAT IS YOUR CANCELLATION POLICY?

    Please see our terms and conditions.

  • CAN WE CAMP NEXT TO OUR FRIENDS?

    Please let us know if you would like to be near your friends who have also booked with us and we will endeavour to pitch you all together – note that the Bell tents and Lotus Belle tents will be in separate sections.

  • CAN WE BRING ALCOHOL, FOOD & GLASS?

    You can bring alcohol and dry food for consumption near your tent, but we request you are mindful of glass. We have a wonderful bar and delicious food at Portobello Farm – please do support it!

  • CAN WE BRING OUR OWN TENT OR GAZEBO?

    No! We are all about supplying beautiful and comfortable accommodation with plenty of room for your clothes. Please do not bring gazebos – we need to keep our walkways clear and we have plenty of seating and spaces to relax in.

  • CAN WE MAKE AN OPEN FIRE?

    No. We do not allow fires, BBQs or fireworks but please enjoy the fire pits provided.

  • CAN WE BRING MINI RIGS / SPEAKERS?

    No – there’s plenty of sound at the festival! We will have some music in the bar and restaurant to relax to but the farm is for our guests to refresh and rejuvinate before heading back in.

  • HOW DO I GET IN AND OUT OF THE FESTIVAL?

    You can either take a short walk down the footpath or one of our shuttles will drop you off / pick you up. When you have been into the festival once, you will be issued with a pass out ticket. You then use this to re-enter the festival when you return again.

  • DO YOU SUPPLY TENTS WITH HEATING?

    No – our bedding will keep you snug!

  • DO YOU HAVE WHEELCHAIR ACCESS?

    Yes. We have wheelchair access to Portobello Farm but the terrain is not flat. Please note that the Lotus Belle tents have a small ‘lip’ across the bottom of the doorway, which would need a little navigation in a wheelchair.

  • IS THERE SECURITY?

    Yes. We have a very friendly team to keep an eye on Portobello Farm.

  • WHERE CAN WE PARK / HOW MANY CARS CAN WE BRING?

    Car parking is in our beautiful orchard. To encourage car sharing and ensure there is enough space for parking, we have allocated one car space per tent. Additional spaces are charged at £50 per car.

  • CAN I BRING PETS?

    No. They are not permitted at the festival either so we ask your furry friends stay looked after at home.

  • I STILL HAVE A QUESTION!

    We love a chinwag! Please give us a call on +44 (0)7887 792669.
    Alternatively, contact us.

DON'T FORGET YOUR GLASTONBURY FESTIVAL TICKETS!


In addition to your Luxury Camping booking at Portobello Farm, you need a Glastonbury Festival ticket to gain entry to the festival.

Portobello Farm is by kind permission of Louise Pickering and Daughters

Address:
Upper Westholme Farm
Pilton
Shepton Mallet
Somerset
BA4 4EN

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